Libraryman

Thank You Friends. Forget You, Bad Host!

A huge thank you to the folks who spend their time, thought and energy to read this blog. I try to make it a bit fun, a bit interesting , a bit unique and totally worth your time. I truly appreciate that you come here for content during your busy day. So it makes me concerned, then sad and finally mad when my hosting service messes things up and my site goes down.

After two major server failures and days of misleading, thinly veiled false promises and inaction called action by a company called iPowerWeb, I have moved the hosting of this site to another company. Or rather, I have worked with my kind and generous friend, Kris Bell, to get the site moved over. It wasn’t fun. It took work and a big hunk of time that neither of us had. And we are both disappointed with iPowerWeb. I appreciate the times when they provided reliable uptime. Those days ended however and their customer support, while there, did nothing but poo poo the fact that libraryman.com went down during two critical times for me professionally. Shame on you iPowerWeb!

With that, I make lemonade from the lemons they foisted on me (and you), I thank my amazing friend and colleague Kris Bell for his hard work on short notice, I also really want to thank you, dear Libraryland readers, for sticking around during the outages. Now, I take my sweet, sweet visual revenge:

The Good Dark Side

Misleading Customer Service Kills Your Business

btw, it is 11:25pm. I am still at work because I needed to start working on this the second I was done with my “work work” to avoid more down time. Shame on you, iPowerWeb. You should refund my money and buy me the crappy drive through tacos I have to go get for dinner. Pfffft!

10 Responses to “Thank You Friends. Forget You, Bad Host!”

  1. librarychikon 04 May 2007 at 7:39 am

    ew… drive through, yech. What a trooper. Glad to see ya back :)

  2. Krison 04 May 2007 at 9:28 am

    “It’s about damn time.”

  3. Rosario Garzaon 04 May 2007 at 4:08 pm

    Although I’m sorry you had these horrible problems, I *loved* the use of the great caped crusader (aka Darth Vader). That was one of my favorite scenes in a much-watched movie.

  4. Michael Porteron 04 May 2007 at 6:42 pm

    Thanks for the support, guys!
    Rosario! Did I miss you on Wednesday? I gave you a shout out. :)

  5. Rosario Garzaon 07 May 2007 at 7:50 am

    Unfortunately, I was in Washington, D.C., walking the halls of Congress, talking to California representatives about how they should increase funding for library-related stuff! I’m sorry I missed you. RG

  6. Starr the geeky artist librarianon 08 May 2007 at 6:40 pm

    ROFL!!!! Star Wars, librarians, web problems… oh, how I laugh.

    And I forward this on:
    http://starrlett.blogspot.com/2007/05/awesome.html

  7. Fecund Stenchon 09 May 2007 at 2:49 pm

    One of my domains got hi-jacked after iPower failed to renew the registration. Support was no help and the domain is toast. I’m off to new digs.

  8. Britt Fagerheimon 14 May 2007 at 8:17 am

    Hey Michael! Long time no see : >. I’ve been running across references to your goings-on via the Librarian in Black blog, which I recently started following. I’m glad to see you’re alive and well - and flourishing in libraryland!

    Britt
    Reference Librarian
    Utah State University

  9. Librarymanon 24 May 2007 at 12:43 am

    Hi Britt! Nice to see you again! Things are humming along nicely. Very busy, which is good. Drop me an email some time and we’ll catch up. :)

  10. Breezieon 20 Nov 2007 at 12:22 am

    Nothing worse than a BAD HOST, I am currently dealing with a bad one as well at NoeClue.com. I will be moving to another host by the end of this week.

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